Privacy statement

This privacy policy explains how Njord collects and uses personal information about visitors to our website (njorderengi.no), our customers and others who are in contact with us.

1. Data controller

Njord, as general manager, is responsible for processing the company's personal data.

  • Company: Njord Vannkraft AS
  • Org. no: 828 302 612
  • Email: jov@njordernergi.no
  • Address: Håmmålsfjellveien 29, 2550 Os in Østerdalen

2. What personal data we process

We collect personal data in order to deliver our services to you. This may include:

  • Contact information: Name, telephone number, e-mail address and postal address.
  • Customer information: Information related to your customer relationship, order history and payment information.
  • Communication: Emails, messages via contact form and other dialogue with us.
  • Technical information: IP address, browser type, operating system and information about your use of our website (through cookies).

3. How we collect data and why

We collect information primarily directly from you when you contact us, become a customer or use our website.

Purpose and basis of treatment:

  • Provide services and products: To be able to fulfill an agreement with you (GDPR art. 6 no. 1 letter b).
  • Customer support and communication: To respond to inquiries via e-mail or contact form (Legitimate interest, GDPR art. 6 no. 1 letter f).
  • Improvement of the website: We collect anonymised statistics to improve the user experience on njorderengi.no (Consent/Legitimate interest).

4. Who do we share your information with?

We neither sell nor forward your personal data to a third party, unless we have a legal basis for doing so. In order to operate the website and deliver our services, we use subcontractors (data processors). We have concluded data processing agreements with these to ensure that your information is safe.

We share data with:

  • Web hosting/IT provider: For the operation of njorderengi.no -  PROISP.no
  • Accountant/System: For invoicing and financial management

5. How long do we store the information?

We store your personal data with us for as long as is necessary for the purpose for which the personal data was collected.

  • Customer information: Stored for as long as the customer relationship lasts, and then deleted, unless the Bookkeeping Act requires us to keep them longer (usually 5 years).
  • Inquiries: Deleted when the dialogue is finished and there is no longer a need to keep the history.

6. Cookies

We use cookies on njorderengi.no to analyze usage patterns and optimize our website.

  • Necessary cookies: Ensures that the website works as it should.
  • Analysis cookies: gives us statistics on how the site is used. IP addresses are anonymised.

You can change the settings for cookies in your browser at any time.

7. Your rights

You have a number of rights under the Personal Data Act (GDPR). You have the right to:

  • Demand insight in which personal data we process about you.
  • Demand correction of incomplete or incorrect information.
  • Demand deletion of information we no longer have grounds to keep.
  • Withdraw any agrees you have provided (e.g. for newsletters).
  • Demand data portability (get your data delivered in a machine-readable format).

If you wish to make use of your rights, please contact us. We will respond to your inquiry as soon as possible, and at the latest within 30 days.

You also have the right to complain to The Norwegian Data Protection Authority if you believe that our processing of personal data violates the applicable privacy regulations. Read more at The Norwegian Data Protection Authority.no.

8. Changes to the declaration

We may from time to time update this privacy policy to reflect changes in our services or in the regulations. The latest version will always be available at njorderengi.no.

Last updated: 09.03.2026